Shipping Policy

1. Shipping Regions

  • Domestic (India)
  • International (United States, United Kingdom, Europeran Countries, France)

2. Shipping Methods

Domestic Shipping

  • Standard Shipping: 2-5 business days
  • Expedited Shipping: 1-2 business days
  • Priority Overnight: Next business day delivery

International Shipping

  • Standard International: 10-15 business days
  • Express International: 5-8 business days

3. Shipping Rates

Domestic

  • Orders under $50: $6.95 flat rate
  • Orders $50-$100: $4.95 shipping
  • Orders over $100: Free shipping

International

  • Rates calculated by weight and destination
  • Estimated at checkout

4. Processing Time

  • Orders processed within 1-2 business days
  • Custom or personalized items may require additional 2-3 days

5. Tracking

  • Tracking numbers provided via email
  • Customers can track shipments through carrier websites

6. Shipping Restrictions

  • No shipping to P.O. Boxes for certain international destinations
  • Some remote locations may incur additional fees
  • Prohibited from shipping to countries with specific import restrictions

7. Package Handling

  • Pet clothing wrapped in protective packaging
  • Fragile items marked for careful handling
  • Moisture-resistant packaging

8. Delivery Confirmation

  • Signature required for high-value packages
  • No-contact delivery option available

9. Shipping Insurance

  • Complimentary insurance up to $100
  • Additional insurance available for purchase

10. Undeliverable Packages

  • Returned packages subject to re-shipping fees
  • Refund issued after package returned to warehouse

Last Updated: January 2025